Spinnable - DNS creation delays – Incident details

All systems operational

DNS creation delays

Resolved
Degraded performance
Started about 2 months agoLasted about 1 hour

Affected

Subprocessors

Degraded performance from 12:27 PM to 1:26 PM

Supabase → Database

Degraded performance from 12:27 PM to 1:26 PM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    The upstream DNS provider has implemented a fix and is monitoring the results. We are seeing signs of recovery; we will continue to monitor the situation and will provide further updates as more information becomes available.

  • Identified
    UTC
    Identified

    We have identified that the issue is with an upstream DNS provider, causing DNS creation delays for newly created, unpaused, or updated databases. Our team is actively monitoring the situation and will provide further updates as more information becomes available.

  • Investigating
    UTC
    Investigating

    We're investigating issues updating DNS records for newly created, unpaused, or updated databases.