<?xml version="1.0" encoding="UTF-8"?>
<feed xml:lang="en-US" xmlns="http://www.w3.org/2005/Atom">
  <id>tag:status.spinnable.ai,2005:/history</id>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai"/>
  <link rel="self" type="application/atom+xml" href="https://status.spinnable.ai/history.atom"/>
  <title>Spinnable Status - Incident history</title>
  <updated>2026-05-24T11:13:43.774+00:00</updated>
  <author>
    <name>Spinnable</name>
  </author>
  
<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmpjoj12i009vnmnvxf3mjwxv</id>
  <published>2026-05-24T11:13:43.774+00:00</published>
  <updated>2026-05-24T11:13:43.774+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmpjoj12i009vnmnvxf3mjwxv"/>
  <title>Issues with worker tools from upstream provider</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 day, 9 hours and 56 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>11:13:43</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating an incident with an upstream provider of tools for workers..</p>
<p><small>May <var data-var='date'> 24</var>, <var data-var='time'>22:32:40</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result. We will email users individually to explain the actions taken and the disruption they saw with some of their connected accounts..</p>
<p><small>May <var data-var='date'> 25</var>, <var data-var='time'>21:09:43</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. All tools should be working correctly after reconnection.

We will notify users by email in the coming day with more details about the causes and measures taken..</p>
<p><small>May <var data-var='date'> 26</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br /><strong>Postmortem</strong> -
  ### Composio security incident — May 21, 2026

On May 21, 2026, **Composio** — one of the integration providers Spinnable uses to connect to third-party services — experienced a security incident. Composio&#039;s own analysis indicates the affected scope was small (around 0.3% of customer connections globally, concentrated in GitHub, which Spinnable does not route through Composio).

### Impact on Spinnable

We have **no indication that any Spinnable accounts have been impacted**. The connections that route through Composio (Gmail, Outlook, Asana, and similar) are stored on Composio&#039;s infrastructure, not ours — so our exposure tracked theirs. Integrations Spinnable provides through other MCPs or directly are not part of this incident.

We reviewed our access logs for activity from the attacker&#039;s known IP addresses across the incident window and found **no evidence of unauthorized access to Spinnable systems**.

### What we did

Out of an abundance of caution, every affected connection in our project has been invalidated — either through Composio&#039;s own bulk-revocation effort, by per-connection revocation we ran through their API, or through direct credential rotation (X / Twitter) where Composio&#039;s revocation pathway was failing. Affected users were notified directly by email.

### Timeline (UTC)

| When                | Event                                                                                                      |
| ------------------- | ---------------------------------------------------------------------------------------------------------- |
| May 21, 08:05–16:15 | Composio incident window                                                                                   |
| May 23              | Composio published their public disclosure and began bulk revocation                                       |
| May 24              | Spinnable forensic snapshot, per-connection revocation for our project, X (Twitter) client-secret rotation |
| May 26              | Post-mortem published; status page updated                                                                 |
| May 27              | Spinnable emailed the affected users directly                                                              |

### What we&#039;ve improved

* Enabled 2FA on Spinnable&#039;s Composio dashboard account
* Configured IP allowlisting on the Composio API key (a feature Composio rolled out as part of their incident response)
* Reorganised our public status-page components to separate Spinnable services from subprocessors, so the same kind of upstream incident attributes correctly in future
* Committed the response tooling (snapshot → resolve users → revoke → comms) to the Spinnable repo for faster future runs

### Looking forward

For toolkits where token leakage would be high-impact, we&#039;re evaluating moving to **bring-your-own OAuth credentials**, which would give Spinnable a direct kill switch independent of subprocessor cooperation. We&#039;ll share updates as that work progresses.

### Reference

Composio&#039;s full public disclosure: &lt;https://composio.dev/blog/composio-may-2026-security-incident&gt;

Questions or concerns: [security@spinnable.ai](mailto:security@spinnable.ai).</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmplpy296035pnrmm1hniligz</id>
  <published>2026-05-20T21:04:18.875+00:00</published>
  <updated>2026-05-20T22:48:13.962+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmplpy296035pnrmm1hniligz"/>
  <title>Network restrictions preventing read replica communication</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 19 days, 4 hours and 8 minutes</p>
    <p><strong>Affected Components:</strong> Supabase → Database</p>
    <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>22:48:13</var> GMT+0</small><br /><strong>Identified</strong> -
  We have identified the cause of the issue impacting read replica communication for projects. Our team is actively working on a fix and continuing to assess the impact to affected projects..</p>
<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>23:41:26</var> GMT+0</small><br /><strong>Identified</strong> -
  Our team continues to work on implementing a fix for the issue. We are continuing to monitor the impact and will provide additional updates as progress is made..</p>
<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>04:23:45</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We have merged the fix and are monitoring for stability..</p>
<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>04:44:27</var> GMT+0</small><br /><strong>Resolved</strong> -
  Communication between read replicas and their primaries for impacted projects has been restored. This incident is now resolved..</p>
<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>01:12:31</var> GMT+0</small><br /><strong>Identified</strong> -
  Our team continues to work on implementing a fix for the issue. We will provide additional updates as progress is made..</p>
<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>21:04:18</var> GMT+0</small><br /><strong>Investigating</strong> -
  Network restrictions are preventing read replicas from communicating with their primaries for a limited number of customer projects. We are actively investigating this issue..</p>
<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>21:46:35</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are reviewing the impact of this issue, which is limited to projects with read replicas and network restrictions. We continue to both investigate mitigation options for the issue and identify projects that may be impacted..</p>
<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>03:49:41</var> GMT+0</small><br /><strong>Identified</strong> -
  We have developed a fix and it is currently being validated. We will provide more updates soon..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmpegyfpz0128qnweii4ysoyx</id>
  <published>2026-05-20T19:42:54.931+00:00</published>
  <updated>2026-05-22T16:51:19.954+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmpegyfpz0128qnweii4ysoyx"/>
  <title>WhatsApp Service Disrupted</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 days, 18 hours and 31 minutes</p>
    <p><strong>Affected Components:</strong> WhatsApp</p>
    <p><small>May <var data-var='date'> 22</var>, <var data-var='time'>16:51:19</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We have deployed a fix and will progressively roll-out WhatsApp back to all users by Monday. .</p>
<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>06:43:37</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We have given all workers a new WhatsApp number. You will be contacted by the workers through the new number.</p>
<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>07:17:35</var> GMT+0</small><br /><strong>Identified</strong> -
  We are now in the process of setting up new numbers for your AI workers.</p>
<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>19:42:54</var> GMT+0</small><br /><strong>Investigating</strong> -
  The Spinnable WhatsApp platform number is currently down. You cannot communicate through WhatsApp unless they have a dedicated phone number. All other communication methods are working (Interface, Email, Tools).   
We are investigating to bring it back up as soon as possible..</p>
<p><small>May <var data-var='date'> 25</var>, <var data-var='time'>21:33:44</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We started rolling out a solution. Service should be fully restored in two days..</p>
<p><small>May <var data-var='date'> 26</var>, <var data-var='time'>14:13:49</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved, all users will have WhatsApp access by the end of the day.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Maintenance/cmp6n30ce0flsnpmddd0hi3d4</id>
  <published>2026-05-12T12:15:00.000+00:00</published>
  <updated>2026-05-12T12:15:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/maintenance/cmp6n30ce0flsnpmddd0hi3d4"/>
  <title>Scheduled maintenance for updating our database</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 days and 10 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>12:15:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>
<p><small>May <var data-var='date'> 12</var>, <var data-var='time'>12:15:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>12:24:57</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmok6skv5004iz4sewa0ml435</id>
  <published>2026-04-29T14:50:00.000+00:00</published>
  <updated>2026-04-29T14:50:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmok6skv5004iz4sewa0ml435"/>
  <title>Issues with upstream toolkit provider</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 29 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>14:50:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Our upstream toolkit provider is experiencing unavailability and timeouts.   
If may notice your workers taking very long to start answering or failing to use certain tools.

We are actively monitoring this issue.</p>
<p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>15:18:58</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmoirtec506b83lrvxp6v376r</id>
  <published>2026-04-28T15:18:18.227+00:00</published>
  <updated>2026-04-28T15:18:18.227+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmoirtec506b83lrvxp6v376r"/>
  <title>We&#039;re investigating an issue with tool connections</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 38 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>15:18:18</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>15:56:40</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmplpy292035lnrmmq688v31g</id>
  <published>2026-04-27T12:39:59.000+00:00</published>
  <updated>2026-04-27T13:31:39.726+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmplpy292035lnrmmq688v31g"/>
  <title>Some projects unavailable across multiple regions</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 16 days and 53 minutes</p>
    <p><strong>Affected Components:</strong> Supabase → Database</p>
    <p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>13:31:39</var> GMT+0</small><br /><strong>Identified</strong> -
  The team is continuing to work through affected projects; however, a project restart is also effective. This can be performed from the &lt;a href=&quot;https://supabase.com/dashboard/project/_/settings/general&quot;&gt;dashboard&lt;/a&gt; for your own projects at any time..</p>
<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>12:39:59</var> GMT+0</small><br /><strong>Identified</strong> -
  We are seeing an increase in projects unavailable in eu-west-3 following an upstream issue with EC2 instances in the region. The team is working on restoring access to these projects.</p>
<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>13:38:29</var> GMT+0</small><br /><strong>Identified</strong> -
  We have identified this issue across multiple regions, not just eu-west-3 as originally suspected. We are expanding the scope of efforts to bring affected projects back online.

Users can also resolve this, in most cases, on their own via a project restart. This can be performed from the &lt;a href=&quot;https://supabase.com/dashboard/project/_/settings/general&quot;&gt;dashboard&lt;/a&gt; for your own projects at any time..</p>
<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  The team is still working to bring these back online, and have a fix under way.

Many users can also resolve this on their own via a project restart. This can be performed from the &lt;a href=&quot;https://supabase.com/dashboard/project/_/settings/general&quot;&gt;dashboard&lt;/a&gt; for your own projects at any time. But for those who are still seeing issues after a restart, we will be pushing a fix soon..</p>
<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>16:22:27</var> GMT+0</small><br /><strong>Identified</strong> -
  The team is continuing their mitigation efforts. We&#039;ve fixed and restarted most of the affected projects. We&#039;re continuously looking for any others that are affected so we can be sure to get them all fixed..</p>
<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>18:34:49</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We believe all users affected by this particular issue have been resolved. The team is going to keep an eye on these error rates to ensure we catch any that didn&#039;t originally appear, or that no new issues arise.

We appreciate your patience as we worked through this issue..</p>
<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>19:04:52</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmplpy290035jnrmmqf5aetby</id>
  <published>2026-04-17T14:53:01.000+00:00</published>
  <updated>2026-04-17T13:31:21.047+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmplpy290035jnrmmqf5aetby"/>
  <title>Increased Errors on HTTP Endpoints</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 27 days, 20 hours and 39 minutes</p>
    <p><strong>Affected Components:</strong> Supabase → Database</p>
    <p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>13:31:21</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating reports of users experiencing login issues when using Supabase Auth.

At this time, the impact appears to be limited to a subset of users, primarily in North and South America. 
The exact cause and scope are still being determined.

Our team is actively working to identify the root of the issue and will provide updates as more information becomes available.

We appreciate your patience while we investigate..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>14:30:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We continue to work with partners and investigate..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>13:51:42</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are actively investigating this issue and working with relevant partner organizations. At this time, we do not believe this issue is specific to any particular network provider. A subset of users continue to be impacted in both South and North America..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>14:16:55</var> GMT+0</small><br /><strong>Investigating</strong> -
  We have further clarified the scope and impact of the issues currently affecting users. A subset of users across North and South America are experiencing DNS resolution failures and HTTP 530 errors.
These symptoms indicate a networking-related issue impacting the availability of Supabase projects. We are actively working with both internal teams and external network providers to isolate the root cause and determine the most effective path to resolution.
We will continue to provide updates as more information becomes available..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>14:53:01</var> GMT+0</small><br /><strong>Investigating</strong> -
  We continue to have active lines of investigation going with our upstream network provider partners, and are still working toward a resolution.

This issue affects the network-level access to projects. The projects themselves and the data in them are safe and unaffected.

Users are seeing two separate symptoms of these networking issues:

1. DNS Lookup failures for supabase project URLs
2. 530 responses to HTTP requests to supabase project API Endpoints.</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>15:09:13</var> GMT+0</small><br /><strong>Identified</strong> -
  Our upstream networking provider has discovered an issue and has declared an incident on their side. They are currently working toward resolution. We are actively working with them and will provide updates on progress as more information is available..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>15:41:58</var> GMT+0</small><br /><strong>Identified</strong> -
  Our upstream networking partner is continuing their investigation. We will continue to post regular updates as we have more information..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>16:31:05</var> GMT+0</small><br /><strong>Identified</strong> -
  Our upstream networking provider has identified a fix and is currently implementing a fix. We are seeing preliminary improvements to error rates for users in North America, but are still following this issue closely with our provider..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>17:44:07</var> GMT+0</small><br /><strong>Identified</strong> -
  Upstream provider mitigations are still under way, and we are seeing improvements incrementally as routing regions have the mitigations applied. We are still seeing particular impact in South America, but some users in North America may still be affected as well. We anticipate continued incremental improvements and will update as we get more information..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>18:34:06</var> GMT+0</small><br /><strong>Identified</strong> -
  Our upstream provider has rolled the fix out to most regions. While we are seeing improvement, we are still seeing increased error rates in Mexico and Brazil and are continuing to work with them until this is fully resolved..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>20:35:10</var> GMT+0</small><br /><strong>Identified</strong> -
  Some users continue to experience errors. We are raising the issue with our provider..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>21:31:59</var> GMT+0</small><br /><strong>Identified</strong> -
  We recognize that some of our users, especially in parts of North and South America, are continuing to experience DNS and 5XX errors when trying to connect to their projects. We have escalated this issue with our network provider and will work with them continuously until the problems are resolved..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>19:33:24</var> GMT+0</small><br /><strong>Identified</strong> -
  The fix that our upstream provider implemented has taken effect. Service has significantly improved across all previously impacted regions. There are still residual elevated error rates in a handful of regions and we will continue to work with our provider to eliminate them..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>20:10:25</var> GMT+0</small><br /><strong>Monitoring</strong> -
  Our upstream provider has reported their incident resolved. We will continue to monitor for any errors our customers may be experiencing for another 30 minutes..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>23:08:02</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;ve seen a marked improvement in error rates across all regions in the last few minutes. We are still waiting on confirmation from our provider on status, but we believe things to be improved at the moment. We&#039;ll keep working on this until we have for sure reached a resolution..</p>
<p><small>Apr <var data-var='date'> 18</var>, <var data-var='time'>00:37:57</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We&#039;ve received confirmation from our networking provider that there is recovery across all regions. We are able to corroborate this with our own metrics collections. We will continue to monitor for a bit, but we believe this to be resolved at this time.

We apologize for the trouble, and we appreciate your patience..</p>
<p><small>Apr <var data-var='date'> 18</var>, <var data-var='time'>02:01:40</var> GMT+0</small><br /><strong>Resolved</strong> -
  All metrics have been nominal and stable for several hours now, and our upstream provider has resolved their incident..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>13:02:16</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating reports of users experiencing login issues when using Supabase Auth.

At this time, the impact appears to be limited to a subset of users, primarily in South America. 
The exact cause and scope are still being determined.

Our team is actively working to identify the root of the issue and will provide updates as more information becomes available.

We appreciate your patience while we investigate..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmny9vrt7014vc8nxorhzjl6b</id>
  <published>2026-04-14T07:00:51.850+00:00</published>
  <updated>2026-04-14T07:00:51.850+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmny9vrt7014vc8nxorhzjl6b"/>
  <title>Unavailability of Google suite tools</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 12 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>07:00:51</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>10:12:33</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>10:12:44</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmnx2thd3006hgyw95qdsj9y0</id>
  <published>2026-04-13T10:55:22.118+00:00</published>
  <updated>2026-04-13T10:55:22.118+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmnx2thd3006hgyw95qdsj9y0"/>
  <title>Issues with Gmail and Google Calendar</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 17 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>10:55:22</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>11:02:02</var> GMT+0</small><br /><strong>Identified</strong> -
  Workers using Gmail and Google Calendar are currently not available.

We are continuing to work on a fix for this incident..</p>
<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>12:12:20</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmnonzwve03lhdtjvgkwm2phn</id>
  <published>2026-04-07T13:38:18.260+00:00</published>
  <updated>2026-04-07T13:38:18.260+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmnonzwve03lhdtjvgkwm2phn"/>
  <title>Authentication Issues</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 32 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>13:38:18</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are experiencing timeouts with our authentication provider. Investigating.</p>
<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>13:43:40</var> GMT+0</small><br /><strong>Monitoring</strong> -
  The issue has been fixed. We are currently monitoring..</p>
<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>14:10:11</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmnho8bzf07788yl9qs0ej8ti</id>
  <published>2026-04-02T16:00:00.000+00:00</published>
  <updated>2026-04-02T16:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmnho8bzf07788yl9qs0ej8ti"/>
  <title>Browser Use Unavailable</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 58 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;ve identified an issue with our browser use provider. We are monitoring the situation.</p>
<p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>17:57:51</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmnfwrjie0933v4ysthsgcvdy</id>
  <published>2026-04-01T07:00:00.000+00:00</published>
  <updated>2026-04-01T14:13:38.021+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmnfwrjie0933v4ysthsgcvdy"/>
  <title>Increased latency &amp; errors</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 hours and 14 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>14:13:38</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are experiencing increased latency with the upstream providers.

This is directly affecting the latency of Spinnable workers that can take several minutes to complete tasks sometimes error out..</p>
<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>10:54:24</var> GMT+0</small><br /><strong>Identified</strong> -
  Our upstream model providers are experiencing degraded performance. We are improving the robustness and monitoring.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmmt0w9xz03e5135pojjbx8g5</id>
  <published>2026-03-16T09:37:00.000+00:00</published>
  <updated>2026-03-16T09:37:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmmt0w9xz03e5135pojjbx8g5"/>
  <title>Potential issues when executing skills</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Mar <var data-var='date'> 16</var>, <var data-var='time'>09:37:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We identified an issue where workers might fail to execute skills that require running code. We&#039;re working on a fix..</p>
<p><small>Mar <var data-var='date'> 16</var>, <var data-var='time'>10:12:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are still working on a fix..</p>
<p><small>Mar <var data-var='date'> 16</var>, <var data-var='time'>10:36:55</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved and the fix will be live in a few moments..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmmkdz6wo08rzk5jdwqldwzly</id>
  <published>2026-03-10T09:07:00.399+00:00</published>
  <updated>2026-03-10T09:07:00.399+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmmkdz6wo08rzk5jdwqldwzly"/>
  <title>Issues with our DB provider</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 15 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>09:07:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>09:13:52</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>09:18:35</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>09:22:17</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmmduyaz816uvdfl688c7uqz1</id>
  <published>2026-03-05T19:27:50.537+00:00</published>
  <updated>2026-03-06T08:33:46.652+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmmduyaz816uvdfl688c7uqz1"/>
  <title>Issues with WhatsApp messages</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 days, 8 hours and 10 minutes</p>
    <p><strong>Affected Components:</strong> WhatsApp</p>
    <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>08:33:46</var> GMT+0</small><br /><strong>Identified</strong> -
  We are still working on solving our connection with WhatsApp. Apologies for the disruption..</p>
<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>19:27:50</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>21:05:44</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmmajuqo50ba7tjjsw7nr2xry</id>
  <published>2026-03-03T06:30:00.000+00:00</published>
  <updated>2026-03-03T06:30:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmmajuqo50ba7tjjsw7nr2xry"/>
  <title>Issue with scheduled tasks</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 hours and 53 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Workers might have missed their scheduled tasks in the past hours..</p>
<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>11:18:17</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We already applied a fix and will be monitoring the system until tomorrow.

Please reach out if you face any further issues.

We apologize for the inconvenience..</p>
<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>14:23:15</var> GMT+0</small><br /><strong>Resolved</strong> -
  We&#039;ll keep monitoring..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmplpy292035nnrmmevgcxggw</id>
  <published>2026-03-03T02:10:36.198+00:00</published>
  <updated>2026-03-03T02:10:36.280+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmplpy292035nnrmmevgcxggw"/>
  <title>Database issues in us-east-2</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 10 days, 20 hours and 28 minutes</p>
    <p><strong>Affected Components:</strong> Supabase → Database</p>
    <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>02:10:36</var> GMT+0</small><br /><strong>Investigating</strong> -
  We&#039;re experiencing an increased number of errors in database operations in us-east-2 region. We&#039;ll post more details as we investigate..</p>
<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>02:41:06</var> GMT+0</small><br /><strong>Identified</strong> -
  We’ve identified that this affects only a subset of projects in us-east-2.  We are taking remediation actions for the affected projects. If you’re affected, you can also fix it manually by restarting your project by visiting this page in the dashboard and click on Restart Project: https://supabase.com/dashboard/project/_/settings/general.</p>
<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>03:14:07</var> GMT+0</small><br /><strong>Identified</strong> -
  We are currently continuing with remediation actions for affected projects. 

If you’re affected, you can also fix it manually by restarting your project by visiting this page in the dashboard and click on Restart Project: https://supabase.com/dashboard/project/_/settings/general.</p>
<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>04:08:01</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We&#039;ve fixed majority of the affected projects. They are very few projects that need extra steps to resolve. We are working on them at the moment..</p>
<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>06:31:05</var> GMT+0</small><br /><strong>Resolved</strong> -
  Root cause has been confirmed to be addressed. Handful of projects still require manual intervention however. We will be reaching out to their respective owners..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmkp1urm40473mmgr2zmqyjoh</id>
  <published>2026-01-22T05:00:53.915+00:00</published>
  <updated>2026-01-23T07:30:47.629+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmkp1urm40473mmgr2zmqyjoh"/>
  <title>Issues with messages with attachments</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 day, 2 hours and 30 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>07:30:47</var> GMT+0</small><br /><strong>Resolved</strong> -
  We deployed one more fix and are now resolving this.

Apologies again for the long disruption of the service..</p>
<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>05:00:53</var> GMT+0</small><br /><strong>Investigating</strong> -
  When an image is attached to a message, workers are sometimes unable to see the message, and fail silently.

We are currently investigating this issue..</p>
<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>11:02:52</var> GMT+0</small><br /><strong>Identified</strong> -
  PDF files are also affected.

We are continuing to investigate this incident..</p>
<p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>03:17:47</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are still investigating this issue. Apologies for the long duration..</p>
<p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>05:41:02</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We&#039;ve deployed a fix and will be monitoring.

Let us know if you still face any errors or silent fails with messages that contain attachments..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmj9vsp1100d1m3x59g8zpvli</id>
  <published>2025-12-17T09:30:21.175+00:00</published>
  <updated>2025-12-17T09:30:21.175+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmj9vsp1100d1m3x59g8zpvli"/>
  <title>Issues with Hiring Flow</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 18 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>09:30:21</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating an issue with the hiring process. Let us know if you have issues hiring workers.</p>
<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>11:42:19</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>13:48:10</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmicz7xii08r7twjrh3udwf19</id>
  <published>2025-11-24T09:40:00.000+00:00</published>
  <updated>2025-11-24T09:40:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmicz7xii08r7twjrh3udwf19"/>
  <title>Third-party provider outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 38 minutes</p>
    <p><strong>Affected Components:</strong> API, WhatsApp</p>
    <p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>09:40:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Our database provider is facing issues, which affects our users&#039; ability to log in and use our app..</p>
<p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>11:17:57</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmi4jasfb02l0ho4a0zxpykfj</id>
  <published>2025-11-18T12:00:00.000+00:00</published>
  <updated>2025-11-18T12:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmi4jasfb02l0ho4a0zxpykfj"/>
  <title>Global issue with providers</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 hours and 39 minutes</p>
    <p><strong>Affected Components:</strong> API, WhatsApp</p>
    <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  A global Cloudflare issue is affecting multiple systems worldwide. We&#039;ll monitor this and update accordingly .</p>
<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>17:39:21</var> GMT+0</small><br /><strong>Resolved</strong> -
  .</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmhz8ofjh00jarz0f454qgh76</id>
  <published>2025-11-14T19:16:42.496+00:00</published>
  <updated>2025-11-14T19:16:42.496+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmhz8ofjh00jarz0f454qgh76"/>
  <title>We&#039;re currently investigating an incident that affects workers, schedule tasks and tools.</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 8 minutes</p>
    <p><strong>Affected Components:</strong> API, WhatsApp</p>
    <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>19:16:42</var> GMT+0</small><br /><strong>Investigating</strong> -
  A fix is expected within the hour..</p>
<p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>19:24:16</var> GMT+0</small><br /><strong>Resolved</strong> -
  We&#039;ve identified and solved the issue involving a database migration..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmhsyoaox05l2i1gbl7f6szr0</id>
  <published>2025-11-10T09:50:02.817+00:00</published>
  <updated>2025-11-10T09:50:02.817+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmhsyoaox05l2i1gbl7f6szr0"/>
  <title>Testing InStatus widget</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 31 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Nov <var data-var='date'> 10</var>, <var data-var='time'>09:50:02</var> GMT+0</small><br /><strong>Investigating</strong> -
  This is a test and can be ignored.</p>
<p><small>Nov <var data-var='date'> 10</var>, <var data-var='time'>10:21:15</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.spinnable.ai,2005:Incident/cmgyz6hm9003rz7uem6ms0pc1</id>
  <published>2025-10-20T07:31:00.000+00:00</published>
  <updated>2025-10-20T09:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.spinnable.ai/incident/cmgyz6hm9003rz7uem6ms0pc1"/>
  <title>Problem in our platform</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 53 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:31:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>07:31:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;ve been affected by an outage of AWS services..</p>

        ]]>
  </content>
</entry>

</feed>